shopify-shopify香港-shopify介紹

【2024 E-commerce Platform Comparison】Shopify HK vs Mshop: E-commerce Platform Comparison


Choosing the right e-commerce platform can directly impact the success of your online business. In this article, Mshop E-commerce Classroom will provide a complete comparison between two well-known Hong Kong e-commerce platforms – Shopify HK and Mshop. This will help you determine which platform is more suitable for your needs.

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mshop-開網店平台-網店app

Intro. of Mshop

Founded in 2013, Mshop e-commerce platform has gained popularity with over 10,000 retail businesses, including several listed companies and well-known online shops such as PorterHK, Hung Fook Tong, AirLand, BEANS, Skyworth, and many more.

shopify香港-shopify hk-shopify介紹

Intro. of Shopify

Shopify was founded in 2004 in Canada and went public on Wall Street in 2015. With over one million merchants worldwide, Shopify is widely recognized as the largest e-commerce platform globally.

Compare Shopify HK and Mshop E-commerce Platforms in Various Aspects Now

Shopify Pricing vs Mshop Pricing

Shopify Pricing

shopify-shopify HK-shopify收費

Shopify HK offers a unique pricing structure compared to other e-commerce platforms. Shopify HK provides essential online shop functionalities at a low cost. However, if you desire more advanced features like “upselling” or “email marketing,” you will need to install separate Shopify plugins. These Shopify plugins are priced on a monthly basis, typically ranging from a few hundred Hong Kong dollars per month. If you aim to create a feature-rich online shop system, the cost of Shopify may be higher compared to other e-commerce platforms.

Mshop Pricing

mshop-網店平台-開網店

Mshop E-commerce Platform offers three plans, each clearly designed to cater to the needs of businesses at different stages. The plans include a comprehensive set of features, eliminating the need for individual charges for each feature. If you are looking for a feature-rich online shop, Mshop E-commerce Platform provides excellent value for money (CP value).

 

Mshop Pricing

Shopify Pricing

(Based on the official website)

Basic Plan HK$ 6,360/year HK$ 2,355/year
(and 2% transaction fee if not using Shopify Payment)
Advanced Plan HK$ 10,800/year, with dedicated support HK$ 6,500/year
(and 1% transaction fee if not using Shopify Payment)
Premium Plan HK$ 22,800/year, with dedicated support HK$ 28,200/year
(and 0.5% transaction fee if not using Shopify Payment)
Customized Plan Please contact us for inquiries Customization of the e-commerce system is not supported. Only the option to install third-party plug-ins is available.

Shopify Web Design vs Mshop Web Design

Shopify Web Design

shopify網頁設計-shopify網站設計-shopify設計

Shopify web design primarily relies on block management. Users can also install different Shopify plugins (such as Shopify Page Builder) for additional design elements. Additionally, users with programming knowledge can modify certain code sections using HTML/CSS/Liquid open source.

Mshop Web Design

Mshop e-commerce platform also adopts block management for web design. Store owners have the freedom to add and modify designs without limitations on design elements. Similar to Shopify, Mshop allows customization of web design through HTML/CSS modifications. Moreover, Mshop supports customized web design, ensuring it fully meets the branding requirements of retail businesses. Many prominent brands that emphasize design choose Mshop as their e-commerce platform.

mshop-網店設計-網頁設計
 

Mshop Web Design

Shopify Web Design

(Based on official website)

Responsive Design
Template Selection Customize web design for free Over 100 templates available (12 free, 146 paid)
Layout Design Allow users to freeely add / modify elements Allow users to freeely add / modify elements
Design Flexibility High, allow customization as per user requirements  High, allow customization as per user requirements

Shopify Payment & Logistics Methods vs Mshop Payment & Logistics Methods

Shopify Payments

Currently, Shopify Payment does not support multiple local payment methods. If you want to enable multiple popular Hong Kong payment methods (such as Payme, AlipayHK, FPS, etc.), transaction fees ranging from 0.5% to 2% will be charged based on the transaction amount.

shopify payments-shopify抽成-shopify收款方式

Mshop Payment

Mshop Payment supports most popular Hong Kong payment methods (including Payme, AlipayHK, FPS, etc.), allowing merchants to manage all payment methods on one platform. Even if Mshop Payment is not used, there are no transaction fees deducted. Merchants can also choose other suitable low transaction fee payment platforms (e.g., Firsev, Global Payment, Asiapay, Citiline, Qfpay…) to earn 100% of their hard-earned revenue.

mshop-mshoppay-網店收款
 

Mshop Payment

Shopify Payment

Credit Card (Visa/Master/AE) Transaction Fee: 2.88% +$2.35 Transaction Fee: 3.3%-3.1% (+$2.35)
Googlepay, ApplePay Transaction Fee: 2.88% +$2.35 Transaction Fee: 3.3%-3.1% (+$2.35)
Payme﹐Alipay﹐WechatPay﹐FPS Per transaction commission of 2%-0.5%
Octopus (Manual upload of payment receipts is supported) Per transaction commission of 2%-0.5%
SF Express, Alfred, zts, Zeek, Kerry, Jumppoint, Xiahui Supply Chain

Shopify Order Management vs Mshop Order Management

Shopify Order Management

shopify-shopify後台-shopify訂單管理

Shopify supports basic order management processes such as tracking payment status and delivery completion. However, if customers require additional functionalities like order amendments or adding supplementary orders, Shopify users need to download different Shopify plugins to handle these complex situations.

Mshop Order Management

shopify HK-shopify香港-shopify訂單管理

Mshop currently supports multiple customers with monthly orders exceeding tens of thousands. It offers powerful order management features, including order amendments, split shipping, printing SF Express waybills, and more. Mshop frequently collaborates with various large-scale merchants to optimize order management processes. It is highly suitable for businesses that have specific needs for advanced order management capabilities.

 
Mshop

Shopify HK

(Based on official website)

Order Amendments (Paying for the installation of Shopify Plugin)
Split Shipping (Paying for the installation of Shopify Plugin)
Printing Logistics WayBills
Secondary Payment Function (Paying for the installation of Shopify Plugin)
Reminder for incomplete checkout
Wholesale order management (Paying for the installation of Shopify Plugin)
WhatsApp order status update notifications (Paying for the installation of Shopify Plugin)
Fully automated shipping system (Exclusive feature in Hong Kong)

 

As the number of online orders increases for a business, the demands for order processing also tend to increase. For example, customers may request to combine multiple orders for discounts or make frequent changes and additions to their orders. In such cases, the order management functionality of an e-commerce platform becomes crucial.

Shopify Discount Features vs Mshop Discount Features

Shopify Discount Features

shopify-shopify折扣-shopify hk

Shopify HK supports four basic types of online store discounts, and store owners can also purchase Shopify plugins to add additional discount features to their online stores.

Mshop折 Discount Features

mshop-mshop折扣玩法-開網店

In addition to supporting basic discount strategies, Mshop’s e-commerce platform also offers various advanced discount strategies and member-exclusive benefits. These include add-on promotions, birthday vouchers, referral programs, and redeemable coupons, among others.

 

Mshop Discount Features

Shopify Discount Features

(Based on officla website)

Electronic coupons
Specified quantity/amount, specified discount
Free shipping
Countdown timer for limited-time offers on products (Paying for the installation of Shopify plugins)
Add-on items, free gifts (Paying for the installation of Shopify plugins)
Birthday promotions (Paying for the installation of Shopify plugins)
Points, store credits (Paying for the installation of Shopify plugins)
Referral programs (Paying for the installation of Shopify plugins)
Redeemable coupons (Q4 Support) (Paying for the installation of Shopify plugins)

Shopify Analytics Reports vs Mshop Analytics Reports

Shopify Analytics Report

shopify分析報告-shopify HK-shopify

Shopify HK provides a rich set of statistical reports, including metrics such as store conversion rate, average order value, top-selling products, and more.

Mshop Analytics Reports

mshop-網店平台-開網店

Mshop’s e-commerce platform offers various backend analytics reports, such as tracking orders, product performance, and changes in the number of members over different time periods. It also allows for comparing performance with previous periods. Additionally, merchants can use Google Analytics for detailed analysis of customer shopping behavior. Mshop also provides the option to export detailed order and product trend data in Excel for further analysis as needed.

 
Mshop Reports
Shopify Reports

(Based on official website)

Ad tracking settings
Comparison of sales and analysis
Comparison of product sales and analysis
Comparison of new member counts

Comprehensive store data analysis and trends allow you to better formulate store strategies.

Shopify Plugin vs Mshop Supporting Services

Shopify Plugin

shopify HK-shopify app store-shopify plugin

Shopify Plugin has a wealth of third-party connections. Store owners can download different Shopify Plugins from the Shopify App Store as needed to connect with other supporting solutions.

Mshop Supporting Services

shopify HK-shopify app store-shopify plugin

Mshop supports a complete supporting solution, including mobile App, store POS, and FB live broadcast, allowing store owners to manage online sales in an integrated manner.

 

Mshop E-commerce Supporting Services

Shopify Plugin

(Based on official website)

Online Store App Mshop App
Store POS
Inventory & Purchasing System (Paying for the installation of Shopify plugins)
Facebook Live (Paying for the installation of Shopify plugins)
Booking System (Paying for the installation of Shopify plugins)
Logistics fleet management system (Paying for the installation of Shopify plugins)
WhatsApp Order Notification (Paying for the installation of Shopify plugins)
Supporting Accounting System (Paying for the installation of Shopify plugins)
In-store Pickup app (Paying for the installation of Shopify plugins)
Warehouse Delivery App (Paying for the installation of Shopify plugins)

 

If you want to have a successful e-commerce business, in addition to an online store, complete supporting facilities (such as online store App, store POS, FB live broadcast…) are also essential. Shopify mainly relies on Plugin to provide supporting solutions (the installation cost of each Shopify Plugin ranges from about several hundred yuan per month).

Shopify CS vs Mshop CS

Shopify Tutorial & CS

shopify教學-shopify客服-shopify電話

Shopify’s teaching is mainly in English, and after-sales customer service support also mainly asks questions in English. If you need to use Chinese, you need to use email and wait for a long time for a reply, which will be difficult for merchants with average English proficiency.

Mshop Tutorial & CS

Mshop-網店平台-開網店

Mshop has dedicated personnel to follow up with each customer. After joining Mshop Care, you can enjoy telephone support and Whatsapp group. Specialized personnel will solve problems for customers, allowing customers to focus on improving their business. For Mshop reviews, please refer to Mshop customer reviews.

 

Mshop Tutorial & Support

Shopify Tutorial & Support

(Based on official website)

Online Tutorial Support Chinese Less Chinese version
Online Customer Service Reply *Only support English
Phone Support *Only support English
Follow up by dedicated personnel
WhatsApp Group Support
After-hours emergency support

Online store teaching and after-sales CS support services are crucial to online store operations. Otherwise, when you encounter trouble, you will spend a lot of time dealing with the problem and even cause losses to your business.

Shopify App Store vs Mshop Customized Online Store

Shopify App Store

shopify HK-shopify app store-shopify plugin

The Shopify App Store currently has more than 8,000 third-party Plugins, allowing store owners to pay to download the corresponding Plugins according to their needs. Although this may require additional fees, these plug-ins can provide more functions and help improve your website. The operational efficiency and commercial value of the store can be improved, but if there is no suitable Shopify Plugin, you may need to adapt to the Shopify platform.

Mshop developability (customized online store solution)

mshop-客製化網店

The Mshop online store platform understands that each company has individual needs, and provides customized online store functional services at reasonable prices and in conjunction with application for government subsidies to meet the long-term business development and brand image needs of customers. Currently, many listed companies and well-known customers have Choose Mshop’s customized online store solution.

 

Mshop E-commerce Platform

Shopify App Store

(Based on official website)

API concatenation (Only apply to OpenAPI)
Customized Design (Limited changes to Shopify web design)
Customized Features (Require finding of Required Plug-in)

 

Developability is one of the necessary elements when choosing an online store system. When a merchant develops to a certain scale, the merchant often needs to customize it to meet the needs of the business. Shopify can only rely on the existing Plugin in the Shopify App Store to handle its needs, but it cannot customize it according to customer needs.

Summary: Is Shopify easy to use? Which one is better between Shopify HK and Mshop?

To summarize the above comparison, 

The following types of merchants may consider using Shopify HK:

  1. For merchants in the European and American markets or cross-border e-commerce, Shopify provides complete multi-language and cross-border payment and logistics support.
  2. Merchants who have high requirements for online store design but relatively low demand for other functions (such as discounts, order management, etc.).
  3. People who have a certain understanding of coding programs, or who have the patience to solve problems on their own and are willing to invest a lot of time to become familiar with back-end operations.

The following types of merchants may not be suitable for using Shopify HK:

  1. The main market is Hong Kong because Shopify lacks local customer service support.
  2. For merchants who need rich online store functions, the cost of installing multiple Shopify Plugins may be much higher than other online store platforms.
  3. People who have weak network knowledge or are unwilling to spend a lot of time familiarizing themselves with backend operations, as well as people with weak English skills.
  4. Low-profit industries. Because these industries generally do not support credit card payments, Shopify will charge a 2% handling fee for all non-credit card transactions.

For the following types of merchants, using Mshop to open an online store platform would be an ideal choice:

  1. For start-ups with no sales experience, Mshop provides one-on-one follow-up support by dedicated personnel to ensure that problems can be solved quickly when encountering them, which is very important for start-ups.
  2. For small and medium-sized enterprises that need rich online store functions, the Mshop online store system provides powerful e-commerce functions without having to purchase each function one by one.
  3. For brand companies that need customized online store functions, Mshop is the only service among all popular online store platforms that supports the “customized programming” plan, and has been selected by many listed companies and well-known online stores, providing a peace of mind.

Mshop
Online Store/ Mobile App/ POS System

If you are an online shop owner or a newbie interested in starting an online shop and have questions about the process or managing an online shop, feel free to schedule a consultation with Mshop, a professional online shop consulting service.

Mshop E-commerce platform provide comprehensive online shop management system, including online store systems, mobile apps, retail POS systems, Facebook Live, and more. It offers various features such as local payment methods, logistics, order management, inventory management, and membership management, assisting shop owners in handling daily operations. Customization services are also available to facilitate brand and business development. Looking for a more comprehensive online shop system? Contact the professional team at Mshop for an exceptional experience!

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Published On: December 22nd, 2023Categories: Ecommerce News, Featured News, Marketing Tutorial, Tutorial